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Bank of America VISA Card Services Support Ticket - Bait & Switch. Telling Lies to customers.

Bank of America VISA Card Services Support Ticket

Bait & Switch. Telling Lies to customers.

Created By: ocdgirl2000's Picture ocdgirl2000 Last Reply: ocdgirl2000's Picture ocdgirl2000
Priority Level: [High] Status: [Open]
Created: 8 years ago Last Updated: 8 years ago
Department: N/A Replies: 1

I came in to the Olney Md Bank of America to pay off my very large balance of over 12k on my VISA card, by personal check, from my regular checking account NOT from BOA (I prefer this account,by the way, not the one you guys pushed on me!!). It was approx 4:30PM after work. I asked the staff who worked there, if all fees were paid, they checked online, to make sure even to the last penny, that everything was paid, I even paid that last few dollars in cash! They finalized the bill, and I asked "Will I get penalized or will I be punished in my credit line by paying this off in full right now?" and they said "NO". The next day, I looked online, and, after having a credit line of 13k+ I had a credit line of $500. Therefore, YOUR staff lied to me.LIARS! Bait and switch. You offered me that card only to get me to buy all the other poor services I have with you, a stinking mortgage rate and a stinking theft checking account that can't process my real checking account's transfers. Thieves, you are just Thieves & LIARS. You all deserve to go under. I will be soon transferring all of my services with you to my Credit Union, including the ripoff Mortgage rate of 7.5%. I will also be warning the public to stay away from retail banking such as yours and CHASE bank, you are both 2 of a kind. The Madoff Kind.


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ocdgirl2000 says: (8 years ago)
 0
you are going to LOVE THIS! The CEO of BOA called me at work just to calm me down so I would stop badmouthing them on TWITTER!HA! Oh yeah, and they gave me back my credit line as well! Not that I even WANT to use their lousy credit card again!Those thieves are just looking for a way to trap me again, I'm sure! So what do they do? They still owe me $6 and a few cents since I overpaid them by a few cents, right??..they CONTINUE DEDUCTING $300 out of my checking account, regardless that I don't owe them anything on that credit card any more!! Because I don't keep a balance in that stinking account to pay that stupid card any more, they decide to steal from that checking account ANYWAY, without any authority or REASON and put the money in their credit card, putting THEM in debt to ME on that CARD!! JERKS!!..on top of that, they had the balls to charge me an overdraft fee of $35 on the checking account after stealing from it!! Now. I should be charging them 29.9% interest on their borrowing $335 from my checking account. Without my authorization. Thieves.



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